Summary
 |
A VNOC (video network operations center) is a special form of NOC that is focused on monitoring and managing a visual collaboration / videoconferencing environment. Organizations seeking to improve the performance and reliability of their global videoconferencing environment should consider the deployment - either internally or using a managed service provider - of a VNOC.
The services provided by a typical VNOC include:
- Help Desk
- Pro-Active Device / Environment Monitoring
- Device Management
- Conference Scheduling
- Conference Management
- Problem Management / Troubleshooting / Tracking
|
This white paper, sponsored by
York Telecom, describes the key features and capabilities of a VNOC and provides insight into ways in which a VNOC can be deployed.
Download File (337.00 KB)