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Telepresence vs. Videoconferencing: Resolving the Cost / Benefit Conundrum
Wainhouse Research - E. Brent Kelly / Andrew Davis

Summary

More than a decade after the first telepresence solution was introduced to the public, telepresence hit the limelight towards the end of calendar year 2006. With high technology giants gaining the attention of C-level customers, many conferencing and collaboration managers are beginning to look at this new class of enterprise communications system more closely and to examine their assumptions and perceptions around the concept of telepresence.

Data from multiple users of telepresence and videoconferencing systems leads us to believe that the actual cost per hour for these two types of systems may not be all that different. This document, sponsored by Cisco, describes our findings and how we came to these conclusions.





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