Summary
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Videoconferencing has moved to the forefront for IT managers and business executives. No longer relegated to isolated applications and business situations, videoconferencing today is viewed by smart enterprises of all sizes as an important solution that can help them do more with less, cut travel costs, improve teamwork and efficiency, shorten time-to-market, and reduce carbon footprint, while simultaneously improving customer service and employee satisfaction.
Over time, many organizations have realized that videoconferencing can be quite complex, and that supporting a videoconferencing service is not core to the enterprise’s expertise or business model. Hence, many savvy organizations are looking to managed service providers with videoconferencing expertise to support their environment.
Managed service providers (MSPs) have been around the IT industry for a long time. Typically, MSPs provide ongoing support for an enterprise’s network and enterprise applications, enabling customers to focus on their core business, whether it be automotive, aerospace, pharmaceutical, or financial services, etc. The key is that the MSP has the expertise needed to monitor, maintain, and operate elements that are crucial to the customer’s ability to do business, but are typically separate from the actual business itself. |
This White Paper, sponsored by
Applied Global Technologies (AGT), discusses the three game changing factors that video MSPs are using to deliver benefits to organizations using videoconferencing.
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