| Availability |
Date
|
Document
Title |
Description |
| Public |
10/11 |
Evaluation: Revolabs FLX2 Wireless Conference System |
Results of WR's evaluation of the user experience provided by the Revolabs FLX2 wireless conference system. |
| Public |
03/11 |
Evaluation:
8x8's Virtual Office Pro VoIP and Unified Communications Solution |
Results of WR's evaluation
of 8x8’s Virtual Office Pro, a hosted PBX / VoIP phone service /
unified communications (UC) and web conferencing service offering. |
| Subscription -
VCP
|
02/11 |
Company
Profile - Apparent Networks |
Information, insight, and
analysis on Apparent Networks and its network performance monitoring
offerings. |
| Public |
02/11 |
Painlessly
Monetizing Online Training through Integrated eCommerce |
Saving Time, Growing
Revenues through Integrated Web Conferencing and eCommerce. |
| Subscription -
VCP
|
05/10 |
Company
Profile - Extron |
Detailed information,
insight, and analysis on Extron's AV control system offerings. |
Subscription -
VCP
|
04/10 |
The End of the
AV Touch Panel? |
This research note
describes the currently
available alternatives to traditional touch screen control panels, and
the issues inhibiting their adoption by corporate end users. |
Subscription -
VCP
|
02/10 |
Audiovisual
Equipment Grades: Consumer, Prosumer, Commercial &
Broadcast |
This paper discusses the
differences in
audiovisual equipment grades and helps provide an understanding of the
terms “Consumer”, “Prosumer”, “Commercial” and “Broadcast” as they
applies to flat panels, video projectors, DVD’s etc. |
Subscription -
VCP
|
02/10 |
Audio / Video
2.0 Energy Star Specifications: What This Means For AV Equipment
Manufacturers |
This research note
discusses the Energy Star
Audio / Video version 2.0 specifications and its impact and
applicability on commercial audiovisual equipment. |
Subscription -
VCP
|
01/10 |
It's All About
Energy |
This research note
describes the notable
technologies demonstrated at the USGBC conference, and describes some
of the implications of the green movement for the AV industry. |
Subscription -
VCP
|
12/09 |
Maximize AV
Project Success By Understanding The Roles Of The Project Team |
This research note
identifies and
discusses the
project team roles for a typical commercial audiovisual project (of
varying project size and complexity). |
Subscription -
VCP
|
11/09 |
InfoComm
International Leads Efforts to Develop Standards for Audiovisual
Systems Design & Coordination |
This research note
provides
insight and analysis into InfoComm's initiative to develop a standards
document for the AV industry. |
| Public |
11/09 |
The New
Imperative for Lecture Capture Solutions in Higher Education |
How Competition,
Affordability, and Business Benefits are Driving Adoption. |
| Purchase |
08/09 |
Conferencing
Service Provider Spotcheck - Q2 2009 |
CSP Market Data - 51
tables and graphs in a 26 page report. |
| Purchase |
08/09 |
H1 2009 -
WebMetrics - Web Conferencing End User Statistics |
Quantitative data based on
158 buyers and users of web conferencing surveyed in July and August
2008. |
| Purchase |
07/09 |
Unified
Communications as a Service |
Hosted UC Market
Strategies, Solution Offerings, and 6-Year Forecast. |
Subscription -
VCP
|
07/09 |
Zer01 Mobile:
Unlimited Mobile Voice, Data, and Web Access |
This research note
describes the Zer01 service model, how it differs from other mobile
virtual network operators (MVNO), and the new opportunities the Zer01
service opens up for enterprises. |
| Purchase |
05/08 |
Asia Pacific
Market Opportunities 2009 |
Market assessment of 6
local Asia Pacific CSP markets. |
| Public |
04/09 |
The Compelling
Case for Video Telephony in Unified Communications |
This white paper,
sponsored by Avaya, explains how integrating video with telephony call
control makes sense. |
| Subscription -
VCP |
04/09 |
Alcatel
Lucent's "Becoming A Dynamic Enterprise" Strategy |
This research note
discusses the company's “dynamic enterprise” strategy in light of
current market and competitive conditions, and provides our opinion of
this strategy. |
| Subscription -
VCP |
03/09 |
Comparison
Matrix - USB Speakerphones |
Matrix including detailed
comparison information on 18 USB Speakerphone offerings from leading
vendors. |
| Public |
02/09 |
Ease of Use in
Web Conferencing - Why it Matters |
The cost benefits of
making usability a priority. |
| Public |
01/09 |
Driving
Operational ROI through Collaboration & Conferencing
Services |
This white paper provides
insight into ways
that sales, marketing, IT, and HR & training personnel can
enhance
efficiency and productivity in today's challenging business environment. |
| Purchase |
12/08 |
2008 Worldwide
Unified Communications Services Forecast |
Market sizing and forecast
of hosted audio & web conferencing, videoconferencing bridging,
and UC solutions. |
| Purchase |
12/08 |
2008 Worldwide
Unified Communications Products Forecast |
Market Sizing and Forecast
of Premise-based equipment located at customer or service provider
sites. |
| Public |
12/08 |
Empowering the
UC Environment with Polycom's UltimateHD |
A Next Generation
Architecture for Integrating High Definition Videoconferencing into
Unified Communications Deployments. |
| Purchase |
11/08 |
The Distance
Education and e-Learning Landscape - Volume 2 |
Videoconferencing,
Streaming and Capture Systems for Learning. |
| Purchase |
11/08 |
Rich Media
Metrics - Conferencing Services - November 2008 |
Quantitative data based on
a survey of 112 end users of 141 end users of conferencing services. |
| Purchase |
11/08 |
2008 Emerging
CSP Markets Analysis & Forecast |
Market Assessment of 10
Emerging Collaboration Service Provider Markets. |
| Subscription -
VCP |
11/08 |
Creating
Unified Communication Business Case Models That Really Work |
This research note will
look at what is needed by enterprises to produce an effective business
case that models real scenarios with real investment costs, operating
costs, and projected savings. |
| Subscription -
VCP |
11/08 |
Seven Lessons
Vendors Need to Learn to Avoid Disconnects With Their Enterprise
Customers |
This research note looks
at why vendors and
their enterprise customers often have difficulty in their business
relationships with each other because they do not understand their ways
of working. These are seven lessons vendors need to learn. |
| Public |
11/08 |
A Framework for
Deploying Unified Communications |
Using a repeatable process
for optimizing your technology. |
| Public |
11/08 |
Integrating
Two-Way Radio with Unified Communications Systems |
This whitepaper describes
why the oft
forgotten voice capabilities of two-way radio should be considered when
deploying a unified communications solution. |
| Subscription -
VCP |
10/08 |
Microsoft
Office Communications Server Release 2 |
Microsoft recently
announced the contents and
availability of Office Communications Server 2007 (OCS) Release 2. We
detail these OCS product enhancements and provide our analysis and
opinion. |
| Subscription -
VCP |
10/08 |
Cisco Systems'
Unified Communications and the Competitive Landscape |
Cisco has upped the ante
in the unified communications market and with a complete portfolio of
solutions is increasingly in competition with Microsoft and IBM. |
| Public |
10/08 |
Telework and
the U.S. Federal Government: At the Tipping Point |
How the Federal Government
is One Step Ahead in Adoption of Unified Communications for Distributed
Workers. |
| Public |
09/08 |
Bringing the
Meeting Room into the Digital Age |
New Approaches to
Brainstorming and Group Collaboration for 21st Century Meetings. |
| Purchase |
09/08 |
H1 2008 -
WebMetrics - Web Conferencing End User Statistics |
Quantitative data based on
149 buyers and users of web conferencing surveyed in June and August
2008. |
| Public |
08/08 |
WebMessenger:
Mobile OCS in the Palm of Your Hand |
A software solution that
provides mobile phone users with OCS's presence, IM, and click-to-call
capabilities. |
| Purchase |
08/08 |
Rich Media
Metrics - Unified Communications and Collaboration - August 2008 |
Quantitative data based on
a survey of 112 end users of unified communications and collaboration
solutions. |
| Public |
06/08 |
Addressing the
Challenges Facing the Distributed, 21st Century Business Through
Telework |
This paper, based in part
on 22 interviews,
discusses the business issues that are making Telework increasingly
attractive to enterprises, the tools required, and issues to consider
in implementing a telework program. |
| Purchase |
06/08 |
Conferencing
Service Provider Spotcheck - Q1 2008 |
CSP Market Data - 48
tables and graphs in a 27 page report. |
| Subscription -
VCP |
05/08 |
Mashup or
Crashup? The Intersection of Real-Time Learning Tools with Learning
Management Systems (Presented April 2008) |
This presentation
describes how mobile learning has created a new platform for LMS
platforms and e-Learning in general. |
| Subscription -
VCP |
05/08 |
Comparing Call
Control in Microsoft OCS 2007 and IBM Lotus Sametime Unified
Telephony |
This research note
compares and contrasts the unified communications call control
mechanisms developed for Microsoft OCS and IBM Lotus Sametime Unified
Telephony. |
| Purchase |
05/08 |
Mobile Unified
Communications |
Mobile Workforce
Communications Choices for CXOs and Managers. |
| Purchase |
05/08 |
Rich Media
Metrics - Channel Partners - May 2008 |
Quantitative data based on
a survey of 151 qualified participants. |
| Purchase |
04/08 |
European
Collaboration Services Market - 2008 |
This in-depth report
series provides a
current state of the local Collaboration Service Provider (CSP)
markets, assesses current trends, identifies risks and opportunities,
and provides recommendations on market approach, services and prices. |
| Subscription -
VCP |
04/08 |
Enterprise
Streaming - The Future is NOW! (Presented March 2007) |
WR presentation covering
enterprise streaming
/ webcasting basics, benefits, applications, deployment options, market
trends, etc. |
| Subscription -
VCP |
04/08 |
Echo360 Goes
Head to Head Against Other Lecture Capture Solutions |
In 2007 Echo360 was one of
a group of new
tools that began to emerge in the vocabulary of educational
technologists: lecture capture solutions. Such products show great
promise in coming years, though not all will survive a brutally
competitive landscape. |
| Subscription -
VCP |
02/08 |
Government
Announces "Buy Chinese" Policy |
Research note providing
insight and analysis regarding the Chinese government's new policy
requiring agencies to give preference to domestic products. |
| Public |
02/08 |
Choices in
Unified Communications: Comparing Microsoft OCS 2007 to IBM Lotus
Sametime 8.0 |
White
paper contrasting
and comparing the unified communications solutions offered by Microsoft
and IBM Lotus. |
| Subscription -
VCP |
02/08 |
Is Microsoft's
Office Communications Server Your Videoconferencing Friend? |
Microsoft Office
Communication Server 2007 brings videoconferencing fully into the
unified communcations world with interesting implications for the
videoconferencing vendor community. |
| Subscription -
VCP |
02/08 |
Unified
Communications in a Web 2.0 World |
Research note reviewing
how Unified Communications will be delivered in a Web 2.0 environment. |
| Public |
01/08 |
Social
Networking 101: What C-Level Executives Should Know |
Research note designed to
educate senior executives in social networking for planning / strategic
purposes. |
| Purchase |
01/08 |
The Distance
Education and e-Learning Landscape - Volume 1 |
Learning Management
Platforms, Software and Tools. |
| Subscription -
VCP |
01/08 |
Why Identifying
Employee Work Types is Essential for Unified Communication’s
Deployment |
Research note describing
why enterprises implementing Unified Communications should
profile their different worker types and identify their specific UC
requirements. |
| Subscription -
VCP |
12/07 |
Social
Networking: Opportunities and Risks for Enterprise |
Research note examining
how social networking can be utilized by enterprises (a segment called
enterprise social networking or ESN) for transforming internal
collaboration and customer communications. |
| Public |
12/07 |
Communications
- Enabling
the Business of Education |
White Paper explaining how
San Francisco State University Architected a 21st Century Collaborative
Ecosystem. |
| Purchase |
12/07 |
Worldwide
Unified Communications Services Forecast |
Market Sizing and Forecast
of hosted telephony (Centrex & VoIP services), audio &
web conferencing, and videoconferencing bridging. |
| Purchase |
11/07 |
Worldwide
Unified Communications Product Forecast |
Market Sizing and Forecast
of Premise-based equipment located at customer or service provider
sites. |
| Public |
11/07 |
Scalable Sales
and Marketing -- The Operational Impact of Web Conferencing |
Survey data from over
1,000 knowledge workers assessing the current “state of the art” in
using web conferencing in the sales process. |
| Public |
11/07 |
The Agile
Trainer -- Creating Velocity for Online Learning |
Survey data from over 450
professionals exploring uses of web conferencing for structured and ad
hoc training purposes. |
| Public |
11/07 |
Collaboration
with Teams and Partners -- Achieving Productivity Gains Inside and
Outside Your Business |
Survey data from over 1500
respondents concerning attitudes and use cases for web conferencing to
support collaboration inside and outside their businesses. |
| Public |
11/07 |
Implementing
Microsoft's OCS 2007
in Real-World Telephony Environments – Getting the Benefits Without
Breaking the Bank |
This white paper describes
a middleware
method for integrating over 100 different kinds of PBXs with Microsoft
OCS at a very competitive cost. |
| Purchase |
10/07 |
Microsoft’s
Software-Powered Unified Communications Strategy |
A Critical Assessment of
Office Communications Server 2007 and its Fitness as an Enterprise
Communications Solution. |
| Subscription -
VCP |
10/07 |
Recent IBM
Moves and Their Impact on its E-Learning Offerings |
Research note exploring
the capabilities of the IBM Lotus Learning Management System and the
IBM Workplace Collaborative Learning LMS, as well as recently
introduced Quickr collaboration software. |
| Public |
09/07 |
Leveraging
Technology in the Pre-Trial Process |
Using Rich Media and
Workflow Management to Streamline Criminal Procedure. |
| Subscription -
VCP |
09/07 |
A 10 Point
Guide for Implementing IP Telephony in the Enterprise |
This Research Note is an
essential guide to practical implementation of IP Telephony. |
| Public |
08/07 |
Using
Conferencing and Collaboration to Reach Carbon Neutrality |
A primer on the issues
surrounding climate change and how organizations can address greenhouse
gas reduction through responsible adoption of conferencing and
collaboration. Includes survey results from more than 225
European-based users of conferencing. |
| Purchase |
08/07 |
Asia Pacific
Collaboration Services Market - 2007 |
This in-depth report
series provides a current state of the local Collaboration Service
Provider (CSP) markets, assesses current trends, identifies risks and
opportunities, and provides recommendations on market approach,
services and prices. |
| Subscription -
VCP |
08/07 |
Second Life:
Flavor-of-the-Moment or Valuable Distance Education and e-Learning
Tool? |
Will Second LIfe go
mainstream as an online educational tool? What are its latest
applications and what dangers does it face in going mainstream? |
| Public |
08/07 |
Going Online to
Put the 'Consultative' Back into Consulting: Extending Reach, Enhancing
Relationships, and Building Sales |
Testimonials and practical
tips for deploying web conferencing as a tool for selling and
delivering consulting services. |
| Public |
08/07 |
Shifting
Training to Online Learning: Extending Reach, Improving Productivity,
and Keeping Learners Involved |
Testimonials and practical
tips for deploying web conferencing as a means of delivering effective
online training. |
| Public |
08/07 |
Virtualizing
Sales and Marketing: Driving Revenue, Lowering Costs ... and More |
Testimonials and practical
tips for deploying web conferencing as a means of improving sales and
marketing results. |
| Public |
07/07 |
IBM’s Unified
Communications and Collaboration Strategy |
This white paper contains
a summary of IBM’s unified communications and collaboration strategy
centered around Lotus Sametime and the Eclipse open software
development model. |
| Subscription -
VCP |
07/07 |
Comparison
Matrix - Desktop Client / Server Conferencing Solutions |
Matrix including detailed
comparison information about 35 desktop client / server conferencing
solutions available from 31 vendors. |
| Purchase |
05/07 |
North American
Collaboration Services Market - 2007 |
This in-depth report
series provides a current state of the local Collaboration Service
Provider (CSP) markets, assesses current trends, identifies risks and
opportunities, and provides recommendations on market approach,
services and prices. |
| Subscription -
VCP |
05/07 |
Microsoft's
SharedView: Much Much More Than NetMeeting Done Right |
Based on SharedView's beta
release, this is WR's first look at Microsoft's latest entry web
conferencing offering - and our assessment of its potential impact. |
| Subscription -
VCP |
05/07 |
New Data Shows
Web Conferencing is Becoming a Key Component of Blended Learning in
Training Environments |
Thoughts on recent
quantitative and qualitative surveys and interviews with training
professionals who use web conferencing. |
| Subscription -
VCP |
05/07 |
Mitel’s
Acquisition of Inter-Tel |
This research note
describes some behind the scenes maneuvering that may have influenced
Inter-Tel’s acquisition. |
| Purchase |
05/07 |
Telephony-Based
Unified Communications 2007 |
Improved Enterprise
Efficiency versus the Perceived Pain of Adoption. |
| Purchase |
05/07 |
IBM’s Unified
Communications and Collaboration Strategy: Big Blue’s Big Bet on
Eclipse and Sametime |
This report contains a
detailed third party analysis of IBM’s UC2 strategy, a competitive
analysis of IBM versus Microsoft, and our predictions of IBM’s chances
for success in the unified communications marketplace. |
| Subscription -
VCP |
04/07 |
Google Buys
Marratech Software Technology (and Engineering Talent) |
The potential impact of
Google's acquisition on three groups: desktop collaboration vendors,
Marratech's customers, and knowledge workers. |
| Subscription -
VCP |
04/07 |
Comparison
Matrix - Conferencing Scheduling / Management Solutions |
Matrix including detailed
comparison information on conferencing scheduling / management
solutions. |
| Purchase |
04/07 |
European
Collaboration Services Market - 2007 |
This in-depth report
series provides a current state of the local Collaboration Service
Provider (CSP) markets, assesses current trends, identifies risks and
opportunities, and provides recommendations on market approach,
services and prices. |
| Public |
03/07 |
Web
Conferencing's Expanding Role in Training |
Results from a
Quantitative Survey of 533 Trainers on Use of Synchronous and
Asynchronous Training Tools. |
| Subscription -
VCP |
03/07 |
Beyond
Podcasting for Education: Gabbing and Yacking for Connectedness |
New audio plus services
for educational and e-learning applications. |
| Public |
03/07 |
Case Study:
Kuepers Inc. Architects & Builders |
Architecting Success
Through Mitel’s IP Telephony Platform Integrated with Microsoft’s Live
Communications Server. |
| Subscription -
VCP |
12/06 |
Unified
Communications: Wishful Thinking vs. Real Value |
This research note takes a
critical view of what it will take to justify unified communications in
the enterprise. |
| Subscription -
VCP |
11/06 |
Presence In
Your Pocket: Mobile Unified Communications |
Unified communications is
moving to the mobile phone. Will presence and other UC capabilities in
your pocket be useful? |
| Subscription -
VCP |
11/06 |
Reflections On
Mobile 3G Video In North America: Fragmenting From Rest Of World |
How country cultures, cell
phone technologies, and mobile operator attitudes about video services
are leading to a geographical fragmentation of personal mobile video
services. |
| Public |
10/06 |
Converged
Collaboration & Conferencing Services |
Understanding the Costs,
Benefits, and Advantages of Unified Communciation Networks,
Applications, and Work Processes. |
| Purchase |
09/06 |
A Buyer's Guide
to Collaboration Managed Services -- Organizational Use Copy |
Tools for a Managed
Services Strategy & Presentation of Major Service Providers. |
| Purchase |
09/06 |
A Buyer's Guide
to Collaboration Managed Services -- Single User Copy |
Tools for a Managed
Services Strategy & Presentation of Major Service Providers. |
| Public |
08/06 |
The Vital Role
of Web Conferencing in Small and Medium Enterprises |
Web conferencing has shown
remarkable attractiveness to small / medium enterprises (SME). This
white paper reports on survey of almost 1,600 Citrix GoToMeeting SME
users. |
| Subscription -
VCP |
08/06 |
The
Nortel-Microsoft Innovative Communications Alliance: Innovation or
Innovative Marketing? |
WR examines the
Nortel-Microsoft partnership and explains what it means for other
telephony vendors and end users. |
| Purchase |
06/06 |
China Rich
Media Conferencing Channel Network Guide |
Locating Partners and
Solutions in the Middle Kingdom. |
| Subscription -
VCP |
06/06 |
Out of the Lab
and onto the WAN: Lab Management & PC Monitoring Software
Collide with Web Conferencing |
New PC-based tools have
become available that
in various ways extend synchronous instructor-to-learner,
learner-to-learner, or team-to-team interactions. This research note
discusses NetOp School, DyKnow Vision, and Perspective Labs PERSPECTIVE. |
| Subscription -
VCP |
05/06 |
Present,
Accounted For, and Unproductive |
This research note
discusses how presence,
IM, and a unified communications system can actually lead to lower
productivity unless system controls and discipline are used to minimize
non-essential interruptions. |
| Public |
05/06 |
Emerging,
Converging Collaboration Solutions for K-12 Learning Communities |
The Benefits of
Conferencing, Collaboration, and Presence Through IP Technologies. |
| Subscription -
VCP |
04/06 |
Comparison
Matrix - Desktop Client / Server Conferencing Solutions |
Matrix including detailed
comparison
information about 48 desktop client / server conferencing solutions
available from 38 vendors. |
| Purchase |
03/06 |
Avaya's Unified
Communications Strategy |
Business Accelerator or
Technology Trap? |
| Purchase |
12/05 |
Local CSP
Markets 2005 - Asia Pacific |
This in-depth report
series provides a current state of the local Collaboration Service
Provider (CSP) markets, assesses current trends, identifies risks and
opportunities, and provides recommendations on market approach,
services and prices. |
| Purchase |
11/05 |
Local CSP
Markets 2005 - North America |
This in-depth report
series provides a current state of the local Collaboration Service
Provider (CSP) markets, assesses current trends, identifies risks and
opportunities, and provides recommendations on market approach,
services and prices. |
| Purchase |
08/05 |
Local CSP
Markets 2005 - Europe |
This in-depth report
series provides a current state of the local Collaboration Service
Provider (CSP) markets, assesses current trends, identifies risks and
opportunities, and provides recommendations on market approach,
services and prices. |
| Purchase |
07/05 |
Microsoft's
Presence-Enabled Real-Time Communications Strategy |
What Every Organization
Should Know about the
800 Pound Gorilla's Voice, Video, and Web Collaboration Solutions
&
Partner Ecosystem. |
| Purchase |
04/04 |
Cisco Systems
& the Battle for the Enterprise Collaboration Desktop |
Wainhouse Research's
analysis of Cisco Systems' unified IP telephony, IP video, and web
collaboration strategy and products. |
| Purchase |
04/03 |
Riding the Web
Conferencing Tsunami |
A Detailed Look at
Products, Services, and Finding the Optimal Solution. |