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Rich Media Metrics



Wainhouse Research's Rich Media Metrics is an annual service consisting of four survey reports designed to better understand focused topics in conferencing and collaboration usage and user preferences.

The Rich Media Metrics program is a series of statistical surveys intended to measure customer (including resellers) attitudes, preferences, and buying/deployment trends across a wide variety of conferencing and collaboration issues that span unified communications, videoconferencing, streaming and webcasting, as well as managed services. Survey respondents come from several lists, including the Wainhouse Research Bulletin subscriber list, and are generally very savvy about conferencing and collaboration products and services for the enterprise. Participation is encouraged by entering all respondents into prize drawings. The surveys generally explore such topics as:
  • Shifts in decision-making and buying authority
  • Deployment models and brand preferences
  • Importance of features, functions, and benefits
  • Primary applications
  • Preferences for hosted and managed services
  • Channel partner preferences and perceptions
Content Availability:    = Available to You!    = Registered Users    = Subscribers    = For Purchase



Rich Media Metrics - Videoconferencing & UC Channel Partners Survey - May 2011 (Reports)
Posted:6/9/2011 - Quantitative data based on a survey of 186 conferencing and collaboration channel partners.
Rich Media Metrics - Videoconferencing End Users - December 2010 (Reports)
Posted:12/10/2010 - Quantitative data based on a survey of 159 videoconferencing end users.
Rich Media Metrics - Videoconferencing & UC Channel Partners Survey - May 2010 (Reports)
Posted:5/21/2010 - Quantitative data based on a survey of 263 videoconferencing channel partners.
Rich Media Metrics - Videoconferencing End Users - July 2009 (Reports)
Posted:4/28/2010 - Quantitative data based on a survey of 312 videoconferencing end users.
Rich Media Metrics - Videoconferencing End Users - December 2008 (Reports)
Posted:12/30/2008 - Quantitative data based on a survey of 247 videoconferencing end users.
Rich Media Metrics - Conferencing Services - November 2008 (Reports)
Posted:11/21/2008 - Quantitative data based on a survey of 141 end users of conferencing services.
Rich Media Metrics - Unified Communications and Collaboration - August 2008 (Reports)
Posted:8/5/2008 - Quantitative data based on a survey of 112 end users of unified communications and collaboration solutions.
Rich Media Metrics - Channel Partners - May 2008 (Reports)
Posted:5/5/2008 - Quantitative data based on a survey of 151 qualified participants
Rich Media Metrics - 2007 H2 - Videoconferencing and Collaboration End User Survey Results (Reports)
Posted:11/2/2007 - Quantitative data based on a survey of 436 end users of unified communications, videoconferencing, and collaboration solutions.
VideoMetrics - IP Communications, Videoconferencing, and Collaboration Channel Partner Survey (Reports)
Posted:11/14/2006 - Quantitative data based on a survey of ~175 conferencing and collaboration channel partners
VideoMetrics - Videoconferencing and Unified Communications End Users Survey (Reports)
Posted:8/16/2006 - Quantitative data based on a survey of ~300 end users of videoconferencing and unified communications deployments
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